Privacy Policy

Last updated: 15 July 2024

This Privacy Policy explains how NexaBI Ltd (“we,” “us,” “our”) collects, uses, and protects personal data in connection with our website, client communications, and service delivery. NexaBI Ltd is committed to protecting your privacy and maintaining compliance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

NexaBI Ltd is registered in England and Wales under company number 16835186, with its registered office at 24 Hazelden Road, Rownhams, Southampton, SO16 8DJ, UK.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity data (name, company, job title)
• Contact data (email address, phone number)
• Technical data (IP address, browser type, cookies)
• Service data (details of your Power BI or analytics projects)

3. How We Use Your Data

We use your personal data to:

• Deliver our consulting and analytical services
• Communicate project updates and invoices
• Improve website functionality and client experience
• Comply with legal and regulatory obligations

4. Lawful Basis

Processing of your data is based on one or more of the following:

• Performance of a contract
• Legitimate interest in providing and improving our services
• Compliance with legal obligations
• Your explicit consent (for marketing or updates)

5. Data Retention

We retain data only for as long as necessary to fulfil the purposes stated above or to comply with statutory requirements. Accounting and legal records are held securely for at least six (6) years.

6. Data Security

We employ encryption, access control, and secure hosting providers to ensure that your information is not lost, misused, or accessed without authorisation.

7. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. Requests can be made via privacy@nexabi.uk. We aim to respond within 30 days.

8. Data Transfers

All data is stored within the UK or EU. If any transfer outside the EEA occurs, it will be protected under the UK GDPR adequacy regulations or standard contractual clauses.

9. Complaints

If you believe your data has been mishandled, you may contact the Information Commissioner’s Office (ICO) in the UK.

For privacy inquiries, contact: privacy@nexabi.uk

Phone: +44 7832 672651